Would you like to learn how to recover the Jira admin password? In this tutorial, we are going to show you how to use the Jira password recovery procedure to change the password of the admin user using the command-line of a computer running Ubuntu Linux.

• Ubuntu 18.04
• Ubuntu 19.04
• Ubuntu 19.10
• Jira 8.5.0
• Openjdk version 11.0.4

Hardware List:

The following section presents the list of equipment used to create this Apache Maven tutorial.

Every piece of hardware listed above can be found at Amazon website.

Jira Related Tutorial:

On this page, we offer quick access to a list of tutorials related to Jira.

Tutorial - Jira Password Recovery

In our example, we are using MySQL as the database service for Jira.

First, we need to access the MySQL server as root user.

Use the following command to install the required packages.

Copy to Clipboard

Use the following command to login the MySQL server as root.

Copy to Clipboard

The system will ask you to enter the root user MySQL password.

Copy to Clipboard

List the databases available and locate the Jira database name.

Copy to Clipboard

In our example, our jira installation was done on the database named jira.

Copy to Clipboard

Access the Jira database and verify the type of encryption used to protect passwords.

Copy to Clipboard

In our example, the password protection method used is: Atlassian-security

Copy to Clipboard

List the user accounts with administrative privileges.

Copy to Clipboard

In our example,  only the user account named admin has administrative privileges on Jira.

Copy to Clipboard

Change the password of a user account with administrative privileges.

In our example, we are going to change the password of the user account named admin to the string admin.

Copy to Clipboard

In our example, we changed the password of the user account named admin to the string admin.

Tutorial - Jira Dashboard Login

Open your browser and enter the IP address of your web server plus :8080

In our example, the following URL was entered in the Browser:

• http://192.168.15.10:8080

The Jira web interface should be presented.

jira login

On the prompt screen, enter the Jira login information.

• Username: admin
• Password: admin

After a successful login, the Jira dashboard will be displayed.

jira dashboard

Congratulations! You successfully recovered the password of the Jira Admin user.