Would you like to learn how to recover the Jira admin password? In this tutorial, we are going to show you how to use the Jira password recovery procedure to change the password of the admin user using the command-line of a computer running Ubuntu Linux.
• Ubuntu 18.04
• Ubuntu 19.04
• Ubuntu 19.10
• Jira 8.5.0
• Openjdk version 11.0.4
Tutorial - Jira Password Recovery
In our example, we are using MySQL as the database service for Jira.
First, we need to access the MySQL server as root user.
Use the following command to install the required packages.
Use the following command to login the MySQL server as root.
The system will ask you to enter the root user MySQL password.
List the databases available and locate the Jira database name.
In our example, our jira installation was done on the database named jira.
Access the Jira database and verify the type of encryption used to protect passwords.
In our example, the password protection method used is: Atlassian-security
List the user accounts with administrative privileges.
In our example, only the user account named admin has administrative privileges on Jira.
Change the password of a user account with administrative privileges.
In our example, we are going to change the password of the user account named admin to the string admin.
In our example, we changed the password of the user account named admin to the string admin.
Tutorial - Jira Dashboard Login
Open your browser and enter the IP address of your web server plus :8080
In our example, the following URL was entered in the Browser:
The Jira web interface should be presented.
On the prompt screen, enter the Jira login information.
• Username: admin
• Password: admin
After a successful login, the Jira dashboard will be displayed.
Congratulations! You successfully recovered the password of the Jira Admin user.