Would you like to learn how to find out the IP address of an APC UPS? In this tutorial, we are going to show you how to discover or view the APC UPS IP address configuration.

Hardware List:

The following section presents the list of equipment used to create this APC UPS tutorial.

Every piece of hardware listed above can be found at Amazon website.

APC UPS Playlist:

On this page, we offer quick access to a list of videos related to the APC UPS.

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Tutorial APC UPS - Discover the IP address using the LCD Display

This procedure will show you how to discover the APC UPS IP address configuration if you have physical access to the server.

On the APC UPS LCD display, verify the menu type displayed.

APC UPS Menu standard

Change the menu type from Standard to Advanced.

APC UPS Menu Advanced

On the  LCD menu, access the About menu.

APC UPS About menu

On the About menu, select the SmartSlot Card option.

APC UPS SmartSlot menu

Locate and access the IP address option.

APC UPS discover Ip address LCD display

In our example, the LCD menu shows the APC UPS IP address 10.10.10.10.

Tutorial APC UPS - Discover the IP address using the Console

This procedure will show you how to discover the APC UPS IP address configuration using the console.

Download a copy of the PUTTY software from the putty.org website.

After finishing the download, run the software and wait for the following screen.

Putty windows

To access the console of an APC UPS, you will need to select the Serial connection category and use the following options:

• Connection type: Serial
• Serial line: COM1
• Speed: 9600
• Data bits: 8
• Stop bits: 1
• Parity: None
• Flow Control: None

If COM1 does not work you will need to try to use COM2, COM3, COM4 or the next.

APC UPS Serial connection

On the prompt screen, enter the administrative login information.

Factory default access information:
• Username: apc
• Password: apc

After a successful login, the console command-line will be displayed.

APC UPS Console

Verify the IP address using the TCPIP command.

apc discover ip address-console

In our example, the console shows the APC UPS IP address 192.168.1.2.

Tutorial APC UPS - Discover the IP address using the APC software

To discover the APC UPS IP address, access the APC oficial website.

Download the software named: Network Management Device IP Configuration Wizard.

APC UPS IP Configuration

Install the software on a computer located on the same network as the APC UPS.

APC UPS Device IP Configuration Utility

Start the Network Management Card Device IP Configuration Utility.

APC UPS IP address search

Enter the full IP address range of your network and click on the button to start the search for the UPS.

APC UPS IP address

The system will automatically locate the IP address of your APC UPS.

APC UPS IP address result

In our example, the APC UPS IP address detected was 192.168.0.13.

Congratulations You are now able to discover the APC UPS IP address.

Tutorial APC UPS - Discover the IP address using the MAC address

This procedure will show you how to discover the APC UPS IP address configuration using the Mac address of a network management card.

Usually, an APC ups network management card has a white sticker showing the MAC address on the back of the UPS.

apc ups mac address

I will assume the network address where the APC UPS is conected to be: 192.168.15.0.

On a computer running Windows, open a DOS prompt and try to ping to the network's broadcast address.

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The computer will try to communicate with all devices on the network 192.168.15.0.

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Now, use the ARP command to list all mac addresses and their respective IP addresses.

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Here is the command output:

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In our example, the UPS MAC address 00-c0-B7-86-96-94 is using the IP address 192.168.15.10.