Would you like to learn how to recover the APC UPS admin password? In this tutorial, we are going to show you how to use the APC UPS password recovery procedure to change the password of the APC user using the console of an APC UPS and the software PUTTY.

Equipment list

Here you can find the list of equipment used to create this tutorial.

This link will also show the software list used to create this tutorial.

APC UPS Playlist:

On this page, we offer quick access to a list of videos related to the APC UPS.

Don't forget to subscribe to our youtube channel named FKIT.

Tutorial APC UPS - Password Recovery

Download a copy of the PUTTY software from the putty.org website.

After finishing the download, run the software and wait for the following screen.

Putty windows

To access the console of an APC UPS, you will need to select the Serial connection category and use the following options:

• Connection type: Serial
• Serial line: COM1
• Speed: 9600
• Data bits: 8
• Stop bits: 1
• Parity: None
• Flow Control: None

If COM1 does not work you will need to try to use COM2, COM3, COM4 or the next.

APC UPS Serial connection

Wait for the prompt screen to be displayed.

Copy to Clipboard

Locate the APC network management card on the back of your APC UPS.

On the network management card, press the reset button once.

APC UPS Password recovery

While the network LED is flashing quickly, press the reset button again.

APC Password recovery procedure

Wait for the network led to stop blinking and become solid green.

Now, you have only 30 seconds to access the console using the Factory default access information:

• Username: apc
• Password: apc

After a successful login, the console command-line will be displayed.

APC UPS Console

Use the following command to reset the APC user password.

Copy to Clipboard

Restart the APC UPS management interface.

Copy to Clipboard

In our example, we changed the apc user password to apc.

Congratulations! You successfully recovered the password of the APC UPS.

Tutorial APC UPS - Accessing the Web interface

Open a browser software, enter the IP address of your UPS and access the APC web interface.

On the login screen, use the default username and default password.

• Default Username: apc
• Default Password: apc

APC UPS Web interface

After a successful login, you will be sent to the APC UPS Dashboard.

APC UPS Network Menu

Congratulations! You are able to access the APC UPS web interface.