Open your browser and enter the IP address of your web server plus /otrs/.
In our example, the following URL was entered in the Browser:
The OTRS web interface should be presented.
On the login screen, use the ROOT username and the new password.
• Username: root@localhost
• Password: admin
After a successful login, you will be sent to the OTRS Dashboard.
Congratulations! You successfully recovered the password of the OTRS admin user.